Frequently Asked Questions
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All KNEW Skincare products are handcrafted in small batches by our team using carefully selected butters, oils, and waxes. Each item is made with intention, quality control, and care. -
Our formulas are designed to be gentle, but everyone's skin is different.
We recommend a patch test before first use.
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KNEW Skincare is a multi-use balm designed to address dryness, irritation, and everyday skin discomfort without a greasy finish. One jar replaces several products.
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Dry hands, chapped lips, cracked heels, cuticles, minor skin irritation, after-surgery dryness, massage, and daily skin nourishment.
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As often as needed. A small amount goes a long way.
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Because our products are handcrafted with natural ingredients, texture may vary slightly with temperature. Performance remains the same.
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No. It melts into the skin and absorbs without leaving a heavy residue.
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Store in a cool, dry place away from direct heat or sunlight.
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Butters, plant-based oils, waxes, essential oils, fragrance oils, and mineral colorants (mica), depending on the product.
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Many customers use Knew Skincare to help with post-procedure dryness. Always follow your medical provider’s guidance.
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Many families use our products, but we recommend checking with a healthcare professional for children under 2 and always performing a patch test.
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Orders are processed within 2-3 business days and shipped via standard carrier.
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Due to the nature of body care products, all sales are final. If there is an issue with your order, please contact us.
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Yes. Please contact us for details.
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It represents comfort, care, and intentional self-care, products that feel nurturing, familiar, and restorative.
Crafted With Care
Thoughtful Finishes
Made for Everyday UseHave Questions?
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